Eyehow – Win a $50 Spa Certificate – How do you Cleanse and Renew?

Eyeglass Lenses that is! So much has been written about taking care of eyeglass lenses the wrong way but not a lot changes. Why?

Because many optical consumers do not know any better as we don’t educate them enough. Therefore, we would love to hear from you about how you educate consumers on the proper care and cleansing of their eyeglass lenses.

  • How do you make the time for example?
  • Do you have a standard operating procedure?
  • Which products do you recommend and provide?

The best comment will win a $50 spa gift certificate so that you can go and cleanse and renew yourself!

Here are some easy does and don’ts from Nanofilm who are kindly providing the $50 spa finder certificate:

  • DO NOT use paper products or clothing
  • DO NOT use glass cleaners, household detergents, or household soaps
  • DO NOT place glasses face down on the lenses
  • DO use a cleaner developed especially for lenses along with a clean lens cloth
  • DO use two hands when putting glasses on and when taking them off
  • DO store glasses in an eyeglass case

Ultra Clarity® is Nanofilm’s lens and surface care brand for eyecare professionals and the choice of patients worldwide. It receives the highest ratings for cleaning effectiveness and safety in independent tests. It’s safe for all lenses and coatings, including all anti-reflective and mirror coatings. There is never any haze, residue or streaking.

But rather than just going through the do’s and don’ts it is important to tell your optical customer WHY! What do you tell them?

We look forward to hearing from you. All comments need to be in by May 31, 2012 to qualify to win the $50 spa certificate.

(Note: This promotion has ended)

 

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Comments

  1. Jill Jackson says:

    I try to educate with a demontration of the cleaner and cloth that we provide to the patients when they pick up their new glasses. I have in the past had cards that also talked about the proper care of their new lenses and frame. What better way to educate then show them w/ the products that you use and provide.

  2. Smooth microfiber cloth is the only way to go! It’s such an effective cleaning medium, that even with nothing more than a light mist of distilled water, your lenses will be clean and streak free in most situations. The biggest mistake I see patients make with their microfiber cloths is not washing them enough (or at all!) A clean cloth is critical to clean lenses. Regular laundry should work for most patients just fine – and we usually suggest washing every 1-2 weeks.

    The obvious things to avoid are materials such as: cotton, wool, silk or *ANY* paper products. Also as mentioned in the article – avoid household cleaners, particularly any which use ammonia. With these simple tips in mind, and a high quality anti-glare lens product, there is no reason lenses can’t look pristine even years after they were new!

  3. patty kraft says:

    We always explain(since we are in ranching country) that for the best lens cleaning is start with rinsing under water when you can,followed up with the lens lens cleaner and micro soft cloth, .another important thing is always remember about once a month to hand wash the cloth with dawn dishing soap and rinse under warm water,hang to dry.Skin oils and a dirty cloth will smear up the lens.We also offer to fill up there bottles and that keeps them coming back!

  4. Deborah DeLoach, LDO says:

    Do not use alcohol, windex or dish deterent, because all of these may hurt the more advance coatings that we have now, especially considering most of these come concentrated and are much stronger than in the past. When in doubt use warm water and a clean cotton cloth. Best to use solution and clothes made for glasses.

  5. One of the most common ways a lens is scratched is that there is debris on the lens and wiping them dry just rubs that all over the lens. The srong type of cloth can add more debris to the lens also. We recommend that you always run your glasses under water 1st so that if there is something major on the lens it will wash off. Follow with our lens cleaner, then wipe with the microfiber cloth. If there is anything, like hair spray or skin oils on the lens, let the cleaner sit for a bit and gently rub the lens and always use the microfiber cloth. Wash out the cloth once a week with Dawn or similar dishwashing detergent that has a degreaser in it, rinse and let air dry.

  6. lynn Richgels says:

    We always suggest rinsing them first under cool water. Never wipe a dry lens.Then only use a special,non-glare lens cleaner. You can purchase a bottle at our office and in bring it in when empy for a half price refill. Next wipe off the excess with a clean, soft cloth (desinated just for glasses ). After, use your finishing micro-fiber cloth. Keep your micro fiber cloth clean. Never wipe your glasses with tissue or any paper products.

  7. We strongly recommend spit, followed by the famous breathe on them technique. Spit is free, always available and contains special enzymes that cut facial oils and aids in rapid and streak free evaporation off the lens surface. For wiping we suggest shirt tails, sleeves and fronts.

    The best part is providing the demo to customers, especially kids, who love to show Mom, Dad and any brothers and sisters. Siblings are often eager to help their brother or sister clean their glasses!

    Application techniques for demonstration vary around the store from our former tobacco chewer who likes to go for the, “Watch This!”, across the room style to our dainty gal who does more of a shy “lick” style.

    If for some odd reason the patient does not like the spit technique then we show them the breathe on them method. Open wide, place as much of the eyewire in to the mouth as possible and then give a good old fashioned “huff”. Depending on temperature and humidity levels this may provide a cushion of moisture capable of providing no help at all to cleaning the lenses. But, it makes us all feel like we are doing something worthwhile.

    In the rare instance that those methods fail to charm the patient then we recommend one of those silly over-the-counter sprays made for eyeglass lenses and a soft cloth or a high quality paper towel.

  8. Kandi Snow says:

    We explain to the patients that lenses and treatments are different, so they hold up differently to different things. We always recommend using only the cleaning clothes provided by the lens manufacturer. We do 100% category D anti-reflective so we always have a good quality cloth for each pair we dispense. We explain to patients the logical side of keeping their glasses fresh and clean: 1) Oils in your skin can get between the lenses and the frame, and therefore need to be taken apart every so often for a good deep clean (only by us, and with our ultra sonic cleaner). 2) Clean cleaning clothes are a must-they don’t clean themselves. This produces sales in cleaning accessories. 3) Hairspray and aerosols should not be applied while wearing your glasses, but if this happens we have the cleaning solution that will remove it without damaging the lens. This gets them back in the door for the possibility of more multiple sales. I could go on and on, but basically we get them to understand that routine maintenance on glasses is like getting maintenance on your car-it is a must! You don’t wait for your car to break down before you start taking care of it. You maintain it to prevent it from breaking down more quickly. :)

  9. We have tried the spit and breathe methods in the past, but patient’s hesitate and have asked for a simpler way to get all the dirt and grime off their lenses. Our office recommends Windex, in the streak-free formula to get their lenses nice and sparkily. We provide them with pre-moistened paper toilettes to wipe the lenses with. The patient will always comment about the streak free shine and how clear their lenses are once we have shown them how to clean them.

    We recommend Windex and toiletts because they are available available everywhere. You just need to make a trip to the local supermarket and pick some up. If patient’s have a hard time find it, then we revert back to the old stand by, soft microfiber cleaning cloth and alcohol based lens spray.

  10. Vicki Bachmeyer says:

    We have learned the best way to clean your lenses is to rinse them off first as they do collect dust and debris. Rubbing them with dust and debris on them will scratch the lenses. Spaying the lenses next with a Aniti glare solution will remove all the oil deposites on the lenses, drying them off with your new micro fiber cloth. We have learned this will keep your lenses clear and give you all the benefits for excellent vision.

  11. Cora Lester says:

    Eyeglasses should be rinsed with cool or lukeware water, before each cleaning. Followed by wetting both sides of the lens surface, use products recommended by your eyecare professionals.Dry both sides of each lens surface using a clean dry lens cloth.
    Never lay the lens surface against another hard surface. Always keep your eyeglasses safe and inside the eyeglass case when they are not being worn.

    Cora Lester L.D.O.

  12. I supply a microfiber cloth and 1 oz spray cleaner labeled with our Pracctice’s name and phone number. For loyal patients, we refill their cleaner bottles at no charge. Also cleaning instructions for proper care is included with thier new glasses. They can easily call us if they need to purchases more cleaners, accessories, second pairs and RX sunglasses.
    Do not clean their lenses with kleenex, paper towels, clothing.
    Regular cleaning will produce best visual results with their lenses.
    Keep information on warranties for scratches, pits, cracks, and always recommend ARC for best acuity, dust repellence, water repellence and scratches.
    I never recommend windex or other types of abrasive cleaners. The ammonia in the windex may cause damage to the integrity of the antireflective coating/or manufacturer’s coating.

  13. Sandy Brubaker says:

    I simply say “we are not reinventing the wheel so I won’t lecture you on cleaning. I do recommend our cleaner specifically designed to clean glasses, not bathroom counters, not kitchens. Glasses.” I offer a cleaning cloth and encourge the patient to rinse them under water before wiping them down. Plain and simple.

  14. Monique Eutsey says:

    I always tell my patients “No matter what kind of lens materials or coatings that may be on your lenses it is important to rinse your eyeglass lenses under the faucett clearing any debris from the front and back side of the lenses, add a small amount of mild soap to the lenses which will remove any oils that may become harbored in the frame then rinse your lenses.
    If you are unable to rinse your lenses using the primary method of cleaning” under a faucett”, an over the counter eyeglass lens cleaner will work as a secondary method but spray solutions must be checked to insure that your lens coatings will not be dammaged by the solution, for instance should state (“anti reflective coating safe”, etc.).
    When using spray solutions make certain to not only moisten the lenses but that the solution is dripping off the front and back sides in order to clear any debris.
    When drying your lenses use a clean 100% pressed cotton or microfiber cloth. (*no paper towels, kleenex, tissues or bath towels) and remember never use the shirt your wearing, as dust and debris is always in the air and gets imbeded in the clothing wich can cause damage to the lenses.
    Try to wash your cloths regularly with mild soap and water do not put them in the washing machine as many detergents have fabric softener and will cause smudges it is always good to dispose of them after a time and to be on the safe side keep a few on hand.
    Following these care tips will help insure the lifetime of your lense.”

  15. VICKIE SILVA says:

    EVERY PATIENT SEES THE DOCTOR WITH THEIR NEW EYEWEAR, SHE CONGRATULATES THEM ON THEIR CHOICE, SHOWS THEM THE IMPROVEMENT IN THEIR ACUITY AND THEN HANDS THEM OFF TO ONE OF OUR OPTICAL ASSOCIATES WITH THE STATEMENT, “NOW YOU ARE GOING TO BE SHOWN HOW TO PROPERLY TAKE CARE OF YOUR BEAUTIFUL NEW GLASSES SO THAT YOUR NEW INVESTMENT WILL LAST AS LONG AS POSSIBLE”

    PATIENT IS THEN INSTRUCTED IN THE PROPER WAY TO WASH THEIR GLASSES UNDER RUNNING WATER WITH SOFT SOAP, BLOTTING DRY WITH A SOFT PAPER TOWEL OR TISSUE AND ONLY USING THE CLOTHS THAT WE GIVE THEM WITH THEIR GLASSES. PATIENTS ARE ALSO INSTRUCTED TO THROW THE CLOTHS IN THE WASH AT LEAST ONCE A MONTH AND THEY ARE GIVEN AT LEAST TWO CLOTHS FOR EACH PAIR OF GLASSES.

    THIS SEEMS TO WORK THE BEST. ALSO, NOTE WE HAVE ABOUT A 70% CRIZAL USAGE IN THIS PRACTICE.

  16. TERRI ANTONE says:

    Here’s a little poem I teach my patients, young and old. The little ditty is followed with a gift of a case and our cleaner kit containing our office label cleaning liquid and microfiber cloth.

    Two hands on,
    Two hands off.
    On the face,
    Or in the case.
    See keener,
    Use this cleaner.
    Never use paper,
    Cloth is safer!

  17. Thank you so much for posting the links to these opctial sites! I just spent my morning going through all of them. I am a huge fan of Eye Heart Glasses and Optical News Daily. I will be sure to re-visit them soon! Thanks!

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