New Year Resolution: Get Out Of A Rut

It happens to us all... we get in a rut, we are afraid to change anything, we are bored, life becomes routine, our mind wanders, apathetic, we do not want to deal with issues, eating too much, drinking too much... It might mean you are in a rut or at least a major pothole and it is time to recognize the fact and DO SOMETHING. For many a New … [Read more...]

New Year’s Resolution: Be More Productive

As we go into the new year, is one of your New Year's Resolutions to be more productive? Research says that as much we think technology  is making us more productive in reality it may be offset by technology. A study by CareerBuilder says that Smartphones, Internet, Social Media and email are some of the biggest workplace productivity killers. … [Read more...]

Avoiding The “War on Christmas” in Your Eyecare Practice

The holiday season is upon us and it’s time to start prepping for family gatherings, good food, and white elephant gift exchanges. Tis’ a time for cheer and happiness, but recently the holiday season has brought about a topic of controversy that all businesses must address. We’ve noticed a few conversations pop up online regarding the … [Read more...]

Five Tips To Avoiding Office Politics

As we approach one of the most stressful times of the year, one area one area to avoid is the drama of office politics. Make no mistake, almost every office has some type of politics going on.. good or bad. During this time of the year.. office politics can come out with jingle bells. Tip #1 Do NOT Get involved.  The word of the day.. … [Read more...]

33 Ideas For Eyecare Holiday Parties

Are Holidays Parties fun? Do you feel more like Decking the Event rather than the Halls? Would you rather Scrooge It and Bah-Humbug the event? Do you feel like this event will jingle your way to the poorhouse? All you want for Christmas is to have a good time I am sure. Should spouses, family or significant others be included? Where should you … [Read more...]

How To Create A Drama Free Environment

Several weeks ago, I was having this same conversation with an architect friend who decided the worst part in running his own business: he spent more time managing drama than he did in the creative process. If this is happening in your office, read this great advice from Doug Fleener. "Two things are hard on the heart - running upstairs and … [Read more...]

Should You Barter for Optical Services?

Today is a swapping or bartering economy. You can swap anything from homes to clothes. But should you swap for eyecare services? There are pros and cons to bartering and tempting if you probably have patients that offer services that you could use in exchange for eye exams- Tasks such as office cleaning, garden or lawn work, receptionist, insurance … [Read more...]

Social Media Employee Policy Guidelines

Over the last several years over and over again, the use of social media on and off work has sparked lawsuits, firing and other human resource issues. Several years ago, The Vision Council released a Social Media Policy Template that eyecare professionals can use in their employee manuals. This template should pass the The National Labor … [Read more...]

Inspiring Your People With Smiling And Moving

We have all been there.. the dreadful blahs.. the I don't feel like working today.. the 'I'm so over this'. While you may not have this, it is very apparent when some of your colleagues do. That attitude can permeate to the whole staff and patients. A movement called Smile and Move can be a great motivator at the office and at home. The concept … [Read more...]

The Value of Admitting Mistakes

I was in a conversation with my 'know-it-all-smart-nephew' about mistakes and the importance of admitting you made a mistake. Nobody expects you to be perfect, after all to To Err Is Human, but people do want and expect someone to take ownership of a mistake, whether it was your fault or not. A perfect example is United Airlines: Were they at … [Read more...]

Allowing Dogs In Eyecare Offices: Take Your Dog To Work Day

Take Your Dog To Work Day is June 23, 2017 and National Dog Day is August 26 and I thought I would deal with the issue of having dogs in a medical/ eyecare practice. Dogs are welcome everyplace anymore. Stores and restaurants put out water bowls and carry treats. Dogs are being registered as therapy dogs so owners can carry them anywhere. Dog … [Read more...]

Optical Burnout? Try These Simple Steps To Reduce TOB

We all have it, TOB, Total Optical Burnout. We may love our jobs, but it increasingly stress happens, because it is difficult to turn or tune off. The American Psychological Association in a survey states the top three major sources of stress are: money, workplace and family responsibilities among U.S. adults. In 2015, it was found that Millennials … [Read more...]

Eyecare Profitability Via Open Book Management

The first time I ever was involved in Open Book Management was about 30 years ago in an optometrist office. At the start of the Staff meeting- he relayed the optical numbers to his staff- how many frames sold, how many second pairs, sunglasses, add ons and multiple pairs. When multiple pair sales were not reaching goal, the staff discussed ideas on … [Read more...]

Employee Appreciation Day Is March 3, 2017

Where would you be without employees? March 3, 2017 is Employee Appreciation Day and a great day to say Thank You. You do not have to break the bank to say thank you, a simple thank you costs nothing. A card or ordering in pizza are very easy and economical ways to show appreciation. … [Read more...]

Paid Time Off (PTO) Planning

It's the beginning of the year and one starts thinking about vacation schedules, time off and personal days. This might be the time to review the employee manual, policies and procedures as the New Year progresses. Make sure the policies are clear and concise, as well as dealing with Time Off abuse and termination of employment. What to … [Read more...]